PRIVACY POLICY
JKL Healthcare Services, LLC
Effective Date: September 7, 2026
JKL Healthcare Services, LLC (“JKL Healthcare Services,” “JKL,” “we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of our patients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard information obtained through our website, online forms, telephone communications, text messaging services, and other electronic interactions with our practice.
This Privacy Policy is intended to supplement, and does not replace, our HIPAA Notice of Privacy Practices regarding the use and disclosure of protected health information (“PHI”).
1. Information We May Collect
We may collect information that you voluntarily provide to us, including:
--Name
--Mailing address
--Email address
--Telephone and mobile phone number
--Date of birth
--Appointment information
-- Insurance information
--Information submitted through website forms
--Communications you send to our office
--Other information necessary to provide healthcare, administrative, billing, or customer service functions
When applicable, protected health information is handled in accordance with the Health Insurance Portability and Accountability Act (“HIPAA”) and other applicable federal and state privacy laws.
2. How We Use Your Information
JKL Healthcare Services may use information you provide to:
-- Schedule, confirm, modify, or remind you about appointments;
-- Communicate with you regarding your healthcare or services;
-- Respond to questions or requests;
-- Provide patient and customer support;
-- Send account or service notifications;
-- Communicate information regarding office operations, closures, scheduling changes, or other announcements;
-- Provide information about programs or services you have requested or expressed interest in;
-- Process billing, payment, insurance, and other administrative matters;
-- Comply with legal and regulatory requirements; and
-- Improve our website, communications, and services.
3. SMS/TEXT MESSAGE COMMUNICATIONS
By opting into SMS communications from JKL Healthcare Services through a website form or other medium, you agree to receive SMS/text messages from JKL Healthcare Services at the mobile number you provide.
Messages may include, but are not limited to:
-- Appointment confirmations and reminders;
-- Scheduling and rescheduling notifications;
-- Account notifications;
-- Customer or patient care communications;
-- Office announcements;
-- Public service announcements; and
-- Other healthcare or service-related communications that you have authorized.
**Message frequency varies. Message and data rates may apply.**
Consent to receive SMS messages is not a condition of purchasing or receiving healthcare services from JKL Healthcare Services.
You may opt out of SMS communications at any time by replying 'STOP' to any message. After you send STOP, you may receive a confirmation message indicating that you have been unsubscribed. You will no longer receive SMS messages unless you subsequently opt in again.
For assistance, reply **HELP** to any SMS message or contact JKL Healthcare Services directly.
Wireless carriers are not liable for delayed or undelivered messages.
4. SMS CONSENT AND MOBILE INFORMATION
SMS consent is not shared with third parties or affiliates for marketing purposes.
JKL Healthcare Services does not sell, rent, or share your mobile telephone number or SMS opt-in information with third parties or affiliates for their own marketing or promotional purposes.
Information may be shared with vendors or service providers acting on behalf of JKL Healthcare Services when necessary to facilitate communications or provide services to our practice, subject to appropriate privacy, confidentiality, and security requirements and applicable law.
5. HIPAA AND PROTECTED HEALTH INFORMATION
Certain information collected or maintained by JKL Healthcare Services may constitute protected health information under HIPAA.
Our use and disclosure of PHI is governed by our **Notice of Privacy Practices** and applicable federal and state laws. If there is a conflict between this website Privacy Policy and our Notice of Privacy Practices regarding PHI, the Notice of Privacy Practices and applicable law will govern.
Because standard SMS/text messaging and email may not always be encrypted, patients should avoid sending highly sensitive medical information through unsecured electronic communication channels unless specifically instructed to do so through an approved secure method.
6. WEBSITE FORMS AND ELECTRONIC COMMUNICATIONS
Information submitted through our website or other electronic forms may be used to respond to your inquiry, communicate with you, schedule services, or perform other functions related to your relationship with JKL Healthcare Services.
Please do not use website forms, email, or SMS/text messaging for medical emergencies.
**If you believe you are experiencing a medical emergency, call 911 or seek immediate emergency medical attention.**
7. DISCLOSURE OF INFORMATION
We may disclose information when necessary to:
-- Provide services you have requested;
-- Work with service providers performing functions on our behalf;
-- Process payments or insurance matters;
-- Comply with applicable laws, regulations, court orders, subpoenas, or other legal requirements;
-- Protect the rights, safety, or property of JKL Healthcare Services, our patients, or others; or
-- Carry out other purposes permitted or required by law.
**Protected health information will only be used or disclosed as permitted or required under HIPAA and other applicable laws.**
8. DATA SECURITY
JKL Healthcare Services uses reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, use, disclosure, alteration, or destruction.
However, no website, email system, mobile communication method, or electronic transmission is completely secure. We therefore cannot guarantee the absolute security of information transmitted electronically.
9. THIRD-PARTY SERVICES AND LINKS
Our website may contain links to third-party websites or utilize third-party service providers. JKL Healthcare Services is not responsible for the privacy practices of independent third-party websites. We encourage users to review the privacy policies of any third-party website they visit.
Third-party service providers that handle protected health information on our behalf are subject to applicable HIPAA requirements, including Business Associate Agreement requirements where applicable.
10. CHILDREN'S PRIVACY
Our website is not intended to independently solicit personal information from children. Information concerning minors should be provided by, or with appropriate authorization from, a parent, legal guardian, or other person legally authorized to act on the minor's behalf, except where otherwise permitted by law.
11. CHANGES TO THIS PRIVACY POLICY
JKL Healthcare Services may update this Privacy Policy periodically to reflect changes in our practices, technology, services, or legal requirements. Updates will be posted on our website with a revised effective date.
Your continued use of our website or services after changes are posted constitutes acknowledgment of the updated Privacy Policy to the extent permitted by law.
12. CONTACT US
If you have questions about this Privacy Policy, our SMS communications, or our privacy practices, please contact:
JKL Healthcare Services, LLC
New Iberia, Louisiana
Phone: 337-367-8220
Email: jklhealth@gmail.com,
Website: doctorksd.com
***For questions specifically concerning protected health information or your rights under HIPAA, please contact JKL Healthcare Services using the information above.***
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SMS CONSENT SUMMARY:
By providing your mobile telephone number and opting into SMS communications from JKL Healthcare Services through a web form or other medium, you agree to receive SMS messages from JKL Healthcare Services. Messages may include appointment reminders and confirmations, account notifications, patient/customer care communications, office announcements, and public service announcements. Message frequency varies. Message and data rates may apply. Consent is not a condition of receiving healthcare services. Reply HELP for help. Reply STOP to any message to opt out.
**SMS consent is not shared with third parties or affiliates for marketing purposes.**